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Shipping/Return

We offer the usual selection of shipping options including USPS First Class, USPS 1-day Express, and USPS 2-3 day Priority Mail. Orders are normally filled and shipped the same day from our Chandler Arizona location if received by 4:00 PM Pacific Time.

If you require special shipping or order processing, please include these instructions in the order comments.

For product returns use the Contact Us link to obtain a shipping address and RMA number.

SHIPPING RATES
* Our system does not auto calculate shipping charge, please selected a shipping charge appropriate per your order. 

Domestic: (US States, Guam, PR)

1 USA USPS 1st Class 13oz max $3.50 (small parts, propellers ect.)
2A USA USPS Priority 2-3 days 1 lb max$6.95 (small parts, item less than 1lbs)
2B USA USPS Priority 2-3 days 3 lbs max $12.95 (batteries, small gimbal, bulky parts)
2C USA USPS Priority 2-3 days RTF/KIT $19.95 (multirotors kit or ARF kit)
3 USA Ground Bulky/Over weighted item $29.95 (carrying case, backpack)
4 USA USPS Express 1-2 days 1-2lbs max $29.95 (propellers, parts, 1-2lbs item)

FREE SHIPPING FOR USA CUSTOMER ON ORDER 49.00 dollar or more.

International USPS Postal: (World Wide)
6 Intl. USPS 1st Class 12-15days 1 lb envelope $12.95 (small parts, propellers ect.)
7A Intl. USPS Priority 8-12days 1 lb max $24.95 (small parts, can fit into 8x4x1/2 inches box)
7B Intl. USPS Priority 8-12days 3lbs max $45.95
8 Intl. USPS Express 4-6days 3lbs max$54.95


RETURNS/WARRANTY

Unopened parts can be returned for full credit within 30 days. Unopened Kits/Electronics return are subject to a 10% restocking fee and must be return within 30 days. Kits that have been opened and partially assembled or electronics are not eligible for return. Any damage or imperfection for an item must be claimed within 7 days after receiving the item.

We only replace parts if the item arrived faulty, not in working condition, or stops working within 30 days after purchase with exception of DJI products, please read below.

FOR ALL DJI INNOVATION PRODUCTS, ONLY A 10 DAYS REPLACEMENT/WARRANTY FROM GOTHELIRC. AFTER 10 DAYS YOU MUST CONTACT DJI INNOVATION DIRECTLY FOR ANY PRODUCTS WARRANTY OR REPAIRS.

 

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